Captiva Conglomerate Case Study Analysis

Major Facts ?System specifications non clearly defined ?Contract wording is incomplete to S. O. bundle ?Spares perplexity module is a misadventure ?Spares management module brand-newly complicated and un-useable/overaged ? Spares management module place chronicle ?regional and centralized inventory management clay behind schedule ? S. O. Software depleted allotted support ?The system software specifications were not drafted by S. O. Software personnel Major Problems The arrangement was not reviewed by appropriate personnel prior to cut off appoint ? The spares management module is 4 months behind schedule ? The spares management system requirements is a hassle ?The spares management module does not return relevant entropy ? The regional and centralized inventory management system is 10 months late ? The nail down calls for best effort, whenever manageable ? The 1 million callight-emitting diode for in the contract is apply up ?17 un-priced change orders The specifi cations looked like they were drafted by SOS, but Jana (IT manager) had initialed each page results Best effect Contract Renegotiation and Restructure Advantages ?Bring in the SME (Subject study experts) to relook the concepts behind the contract. Restructure the contract based on existing monies to get out the type of supporter required. eon leverage the existing contract with the on-line(prenominal) trafficker whitethorn cause for some additional supporting it provides the current vendor a change to emend on its product.Providing the current vendor is agrees with the restructure this pass is the most preferred in order smirch change and down sentence of the current system. ?This approach allows the company to duplicate or clearly define the specifications, needs and current objectives, necessary to predict future cost and save invest the time, tools, and expertise necessary to ensure they require get goingable software systems. detriments ?The current vendor S. O .Software may not be un-able or willing to work with the company in order to re-negotiate the existing contract. ?A poorly exe brush offed re-negotiation strategy can subvert a valuable relationship which may immobilize the companys cogency to move send on with the supplier. The negotiations approach must take on the elevated railroad of a win-win situation in order to provide the company with a incentive to re-negotiation. Alternate Solution T4C, solvent of Contract Advantages ?Captiva Conglomerate is able to cut the tone endinges with the S.O. Software Company accurately re-define the specifications provide an accurately cost analysis and procure a new company that is able to design a systems in accordance with the requirements within the allotted time while provide a customer service approach to address any issues that might arise. ?The ability to exit transactions with S. O. Software could have world-shattering cost savings to Captiva Conglomerate rather than time lag f or the contract to end and paying for poorly performed services. Disadvantage Depending on where the contract is currently in its conduct cycle stage may cause for allowance to S. O. Software that is sufficient to cover any loss of profits over the remaining project term. ?Termination will also damage the companys reputation with current and future businesses world. ?The company may risk a trial or testify because of the foggy nature of the best effort periphrasis generally demands a factual determination as to its meaning. IMPLEMENTATION The first step would be to entirely re-examine the software requirements and request a new specification document based on current needs.Secondly, I would implement an acquisition team to embarrass program officers, contract specialist, IT personnel, finance, legal and any other relevant personnel in order to phrase a performance work statement (PWS) conducive to the program. Third, engage the S. O. Software regarding current issues and con cerns regarding the existing contract (simply why we have a needed to relook the contract i. e. , the two systems being 4mos and 10mos behind, constant changes to the specs which led to depleted funding), then propose the new contract in a manner and fashion that provides a win-win for all vested parties.